Today, I had the opportunity to talk about why the obsessing about the digital customer experience is critical when transforming your organization at the Solstice FWD Conference in Chicago.
Thanks Brian Ardinger and InsideOutside.io. You are doing remarkable work on your podcast series of highlighting stories within the digital community. Honored to be on the show to share my team at Northwestern Mutual’s story. #customerexperience #digitaltransformation #podcasting Listen to the podcast here.