“Good product managers ship. Great product managers ship the right products.” Fantastic kickoff to the first-ever digital product management Milwaukee meetup at Northwestern Mutual’s Cream City Labs. Thanks to Thor Ernstsson and Larry Hitchcock for joining me as we build a product community in MKE. hashtag#productbrew hashtag#mketech hashtag#creamcitylabs hashtag#thisisproductmanagement To join our monthly events, learn…
“Whether your clients swipe, type or print you need to build a remarkable consumer experience for all generations. Make time to research all of them and strive to enhance everyone’s experience at once.” Thank you Argyle for letting me share our story as the keynote at the consumer experience leadership forum. hashtag#ArgyleCX hashtag#leadership
“The Northwestern Mutual digital team is obsessed about client experience and so are our advisors. By bringing advisors and business partners into our design thinking process we are creating remarkable experiences together. It is amazing to see our advisors sketching concepts and prototypes alongside the team.” It was great sharing our story at Google’s #SprintCon18…
“Be bold, but have empathy. Obsess about winning over your critics. Don’t deliver a presentation – put on a show they will remember.” These were some of the keys to disruption we discussed Northwestern Mutual used to transform our digital organization. Thanks TechDay HQ for letting me share our insights with others in the LA…
“We have an exciting digital road ahead of us but let’s reflect back and be proud of how far we have come.” Thank you Angie Leonetti and Kevin O’Connell for having me share our digital story with your amazing group of Northwestern Mutual Tampa advisors. hashtag#tampa hashtag#walletstruggles hashtag#straighttalk
95% of products fail because the focus is on the solution, not the problem. At today’s #FallExperimentMKE, my talk and our panel with Roman Geyzer and Mike Fishbein talked about how to validate an idea before investing time and money. Thanks to the Northwestern Mutual and Alpha (alphahq.com) teams for an amazing day in Milwaukee….
It’s an advisor led business and always will be. So how do we make sure the advisor is at the center of it in today’s digital age? Read as the team shared today how they engage with our advisors to learn how they use digital in their practices. We focused on taking our B2B2C business…
NM has went from under 100 digital releases, 2 years ago and this year going to break 4,000 releases. This and many more highlights around mobile, digital, and advisor experience was my topic of discussion to our advisors from five network offices across the Pacific Northwest. Spokane, Washington is a beautiful area with so many…
“I suggest you spend more time listening first if you want to be successful at this company.” I was only a few weeks into the new job when a top financial advisor was visiting my office. I was eager to meet him—so much so that I started our meeting by diving right into our plans…