Leadership

How to Deliver Remarkable Experiences for Every Generation

“Whether your clients swipe, type or print, all their voices should be heard to build meaningful products.” Thanks Argyle for this powerful piece and opportunity to share our story. http://bit.ly/2UV5hts

She has these 5 Traits? Hire Her on the Spot.

Great piece by Kimberly Zhang at Under30CEO. Very true, if she has these 5 traits you need to hire her ASAP! Thanks for the mention team. hashtag#productmanagerhashtag#emotionalintelligence  Read more about it here.

“Why I Hire Product Managers Based on Emotion Over Experience”

If you’re a product manager, you’ve probably been asked to work on a project within a tight deadline, which means putting in extra hours late-night and weekends. When that happens, who are the people you want on your team? What adjectives would you use to describe them?

When I asked these questions at a talk I gave at Product School, the answers were not smart or successful. The adjectives were patient, flexible, thoughtful, collaborative, empathetic, and even funny. That’s because if you’re going to spend that much time with people in close quarters, you better like them and get along.

With product managers, the softer, more compassionate side, is extremely important because…

“Read the entire article on medium below.”

https://medium.com/pminsider/why-i-hire-product-managers-based-on-emotion-over-experience-e13c184c7e51

“Emerging Technology Summit Chicago” Keynote

“To truly disrupt your organization, prioritize the team above the project and product. The rest will fall into place.” Thanks Technology Executives Club for letting us share Northwestern Mutual’s digital story at the Emerging Technology Summit in hashtag#Chicagoland. hashtag#leadership hashtag#digitaldisruption hashtag#emergingtechnologies

5 Ways to Avoid Analysis Paralysis and Make Bolder Moves

Companies turn to their leaders to make the big decisions – the judgement calls that can affect thousands of employees and customers. I’ll tell you from experience – it’s easy to get stuck in analysis paralysis. The fear of making the wrong move can be a massive weight on a leader or a team. When…

“Argyle Customer Experience” Keynote

“Whether your clients swipe, type or print you need to build a remarkable consumer experience for all generations. Make time to research all of them and strive to enhance everyone’s experience at once.” Thank you Argyle for letting me share our story as the keynote at the consumer experience leadership forum. hashtag#ArgyleCX hashtag#leadership

“An Advisor’s Feedback Shocked Me and Changed the Way I Lead”

“I suggest you spend more time listening first if you want to be successful at this company.” I was only a few weeks into the new job when a top financial advisor was visiting my office. I was eager to meet him—so much so that I started our meeting by diving right into our plans…

“Business lessons you can learn from a youth soccer coach”

Today’s business leaders are working tirelessly to win in the “experience age.” Our customers and clients have ascended, rightfully, to the throne. And when you’re leading design of new digital products and platforms, you serve at the pleasure of the king and queen customer. Almost every business article I see underlines the importance of putting…